Karich LearnHub

Refund and Returns Policy

At Karich LearnHub, we strive to ensure the highest level of customer satisfaction with all our digital products and services. Please read our refund and returns policy carefully to understand your rights regarding purchases made on our platform.

Digital Products Refund Policy

All products on Karich LearnHub are digital workshops, courses, and tutorials. Due to the nature of digital content, the following policies apply:

  1. No Returns for Digital Products
    Once a digital product (such as a course or workshop) has been purchased and accessed, we cannot offer returns. This is because digital goods cannot be “returned” in the traditional sense, and access to the materials is granted immediately after purchase.
  2. Eligibility for Refund
    You may be eligible for a refund under the following conditions:
    • You purchased the wrong course by mistake.
    • You have not accessed or downloaded any course materials.
    • You experienced a technical issue with the course that could not be resolved by our support team.
    Refund requests must be made within 7 days of purchase. After this period, refunds will not be issued.
  3. How to Request a Refund
    To request a refund, please contact our customer support team at [email address]. Include your order number, the name of the course, and the reason for your refund request. Our team will review your request and respond within 3-5 business days.
  4. Non-Refundable Situations
    • Refunds will not be issued if you have already accessed or downloaded the course materials.
    • Refunds will not be provided for dissatisfaction with the course content, as course descriptions and previews are available to help you make informed decisions before purchase.
    • Refunds are not applicable after 7 days from the date of purchase.

Exchanges

We do not offer exchanges for digital products. If you wish to change to a different course, you may request a refund (if eligible) and then purchase the correct course separately.

Technical Issues

If you encounter any technical issues with accessing or using our products, please contact our support team immediately. We are committed to resolving any issues to ensure a smooth learning experience.